Enhance revenue operations with accurate, compliant administrative processes backed by secure technology and proven workflows.
Secure, technology-driven services that streamline healthcare administration, strengthen revenue operations, and support regulatory compliance for U.S. providers.
Comprehensive RCM support that improves financial performance through accurate eligibility verification, coding, claims processing, denial management, and reporting.
Provider-directed, non-clinical medical documentation and scribing services delivered through secure EHR systems with final review by licensed U.S. clinicians.
HIPAA-aligned operations with robust security controls and standardized workflows designed to meet CMS guidelines and major U.S. payer requirements.
A transparent, compliant offshore delivery model operated by a Canadian-incorporated provider, ensuring data security, tax compliance, and uninterrupted service.
| Enhance revenue operations with accurate, compliant administrative processes backed by secure technology and proven workflows. |
| ► Insurance eligibility & benefits verification |
| ► Prior authorization coordination |
| ► Claims submission (ICD-10, CPT, HCPCS) |
| ► Denial management & follow-up |
| ► Payment posting & RCM reporting |
| Provider-directed medical scribing and documentation support delivered through secure systems and standardized processes. |
| ► Real-time & asynchronous medical scribing |
| ► EHR documentation support (Office Ally, eCW, NextGen, KanTime, IP Clinical, AdvancedMD) |
| ► Encounter note preparation for provider review |
| ► Final review & sign-off by licensed U.S. clinicians |
| Operational support that improves patient access, calendar coordination, and front-office efficiency. |
| ► Patient appointment scheduling |
| ► Multi-provider calendar coordination |
| ► Insurance-aligned scheduling workflows |
| ► Referral tracking & follow-up |
| Delivered using Orpington Technologies’ established security framework with HIPAA-aligned controls and governance. |
| ► HIPAA-aligned operational model |
| ► Business Associate Agreement (BAA) available |
| ► Role-based EHR access controls |
| ► VPN + multi-factor authentication |
| ► No local PHI storage; continuous audit logging |
| Standardized workflows aligned with Centers for Medicare & Medicaid Services (CMS) guidelines and major U.S. payer requirements. |
| ► CMS-1500 (HCFA) claims support |
| ► UB-04 familiarity where applicable |
| ► ICD-10-CM, CPT, HCPCS coding support |
| ► Medicare LCD/NCD & MAC-specific rules awareness |
| ► EDI/ERA coordination via clearinghouses |
| Transparent and compliant delivery approach tailored for cross-border engagement with U.S. healthcare providers. |
| ► Canadian-incorporated service provider |
| ► Services delivered outside the U.S. |
| ► W-8BEN-E provided for U.S. tax reporting |
| ► U.S.–Canada tax treaty applied; no U.S. withholding tax |
