Orpington's ERP Go Live Readiness Checklist

O R P I N G T O N T E C H N O L O G I E S How to use this checklist
Use this checklist four to six weeks before your planned go-live date — early enough to remediate a serious gap without moving the date. Each item should be verified with documented evidence: a signed-off report, a test log, a reconciliation file — not a verbal "yes, that's done" in a status meeting.
1. EXECUTIVE SPONSORSHIP AND GOVERNANCE 8 points A single, named executive sponsor is accountable for the go-live decision — not a rotating steering committee chair. The sponsor has personally reviewed and approved the cutover plan, not just the project timeline. Go/no-go decision criteria are documented in writing and agreed before the decision meeting, not debated during it. Business process owners for every affected function have formally signed off on their area's readiness. An escalation path exists for issues discovered during cutover, with named decision- makers reachable that weekend. Budget and contingency reserve remain available for post-go-live stabilization support, not fully exhausted at cutover. Legal, compliance and audit stakeholders have reviewed control changes introduced by the new system. A post-go-live governance cadence (daily standups tapering to weekly) is scheduled, not left to be improvised. 2. CHANGE MANAGEMENT AND TRAINING 9 points Role-based training has been delivered — not generic system training — using each department's real transactions. Training completion is tracked by name and role, with a documented plan for anyone who has not completed it. A super-user network is identified, trained and has real authority — established weeks before cutover, not assembled during it. Quick-reference job aids exist for the highest-volume transactions in each affected role. Communication has been segmented by role ("what changes for you"), not delivered as generic project updates only. A help-desk or support channel specific to the new system is staffed and communicated to all users. Adoption metrics (login rates, workaround usage, ticket themes) are defined and dashboarded before go-live. Known process changes that will be unpopular have been explicitly acknowledged by leadership, not glossed over. The ERP Go-Live Readiness Checklist | Page 2 of 5

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