Practical writing on ERP readiness, implementation, support, training, governance, testing, data migration, recovery, and Artificial Intelligence (AI).
"Agentic AI" has become one of those phrases that shows up in nearly every enterprise software keynote, often without much precision about what it actually means in practice.
There's a specific kind of meeting that happens at a lot of growing companies, and it's more revealing than anyone likes to admit. Someone asks a question — what's our gross margin by product line this quarter, say — and three people pull up three different numbers, from three different reports, none of which quite agree.
SAP’s maintenance calendar has moved twice in five years. Understanding exactly what it now requires — and by when — is the first step toward a migration plan that isn’t written under duress.
Migrated data that has not been reconciled is not migrated data. It is data that has been moved.
Ask a plant manager how efficiently their operation is actually running, and you'll often get a confident answer that has little to do with what a rigorous measurement would show. It's not that plant managers are dishonest — it's that "efficient" tends to get judged by how busy the floor looks and how many orders shipped, rather than by the harder, more precise metric that actually captures performance
Every services-driven business — a consultancy, an engineering firm, an agency, or a manufacturer with a large project-installation arm — eventually runs into the same uncomfortable realization. The team looks slammed. Everyone's calendar is full.
A signed UAT document is not evidence that the system works. It is evidence that someone signed a document.
There's a fairly predictable point in a growing company's life where HR stops being something the office manager handles on the side, alongside ordering supplies and managing the lease, and becomes a real operational risk if it's not handled properly.
You have seen the figure. Seventy percent of ERP projects fail. It is quoted everywhere, sourced almost nowhere, and it does not survive being checked.